Frequently Asked Questions
Payments
Which payment options do you accept?
We accept payments from a wide variety of debit or credit cards, regardless of your local currency. You can also pay by crypto using our collaboration with Coinbase.
How do the payments work?
Once you click on ‘Proceed to Coinbase’ you will be directed to Coinbase for payment using your preferred cryptocurrency. If you prefer paying by debit/credit card you will be directed to Stripe payment page. After payment has been made, please wait for the payment status page to show that it has been confirmed. Once the network has verified your payment you will be redirected to our website where you will receive further instructions.
Do I need Coinbase wallet to pay?
You do not need a Coinbase wallet account or wallet to pay. Coinbase Commerce is our payment processor and will redirect you to a Coinbase page in order to complete your purchase, but a Coinbase account or wallet is not required in order to pay.
Can I pay with PayPal?
No, we accept payments via virtual POS Terminal provided by Stripe – a trusted and recognizable partner for many businesses around the world.
I sent from an exchange (Bybit, FTX, Binance) so my order was not processed right away?
Sending Bitcoin from an exchange might take too long and time out your order. We recommend you send Bitcoin (or other crypto supported by Coinbase) through a private wallet. If you send us your order number from your order receipt, we can correct the issue and activate your subscription.
Subscriptions
How do I join/become a member?
Choose one of our products and complete the checkout process. Please be sure to join HAVE crypto channel on Telegram for more valuable trading info posted daily.
Can I purchase only the book or only the indicator?
Yes, you can. Just make a registration on our website and select one of our products. After payment we will send you the book directly to your email or/and give you access to the selected trading indicator. For discounts choose one of our promotional packages.
Do the membership prices ever change?
Yes, the membership pricing can be periodically adjusted based on the current market conditions. For your convenience, we offer long-term offers at a reduced price to allow you to secure your membership at current valuations.
How often do the indicators print signals?
It really depends on your trading style and settings. You can customize our indicators and receive 1-2 signals per day or if you prefer not to risk much – just use the slow modes. Always have a proper risk management strategy and don’t risk more than 5% of your trading capital in a single trade. More about risk management you can read in our book.
Are your indicators usable only with Bitcoin?
No. Our indicators will interpret any chart that is accessible on TradingView, which includes crypto (all cryptocurrencies available on the market, 24/7), stocks, traditional currencies, futures, bonds and precious metals.
Indicator set-up
Do I need to have a TradingView account?
Yes. You will have to create a free account with TradingView to be able to access our indicators.
Do I need to have a paid TradingView account?
No. If you subscribe to the paid version of TradingView you get additional features such as the seconds chart and split chart features, but a paid subscription to TradingView is not required to use HAVE.crypto products. Our indicators will work fine with a free Tradingview account and have everything you need for a successful trading experience.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Just login to our website, go to “Account settings”, click on “Manage subscriptions” and you will see the button “Cancel my plan”. But why will you need to stop making money?
Where can I find my TradingView username?
Assuming you are signed in to TradingView already, your username can be found directly to the right of the search bar on the TradingView homepage as well as in your account info. The username is the only information we need from TradingView to be able to grant your account access.
I can’t see your indicators in TradingView
Make sure that you have deleted all other indicators and reset all charts before logging in to the TradingView account with the username you provided when you purchased any HAVE.crypto indicator. Navigate to the Indicators & Strategies Library and find the folder "invite-only scripts." In this folder you will see the purchased products. If you purchased an indicator and do not see it in the "invite-only scripts" folder, you may be logged into the wrong account or you may have misspelled your TradingView username when you signed up with us. If you still have questions, please contact us. Be aware, after your purchase it may take up to 24 hours before HAVE.crypto indicators will be visible – we need some time to verify your order.